Frequently Asked Questions
We've compiled a list of the most commonly asked questions: see if we've answered it below. If not, you can always contact us by emailing alumni@liverpool.ac.uk.
Click on the question below to display the answer.
We've compiled a list of the most commonly asked questions: see if we've answered it below. If not, you can always contact us by emailing alumni@liverpool.ac.uk.
Click on the question below to display the answer.
We are here for you. No matter which path you have chosen; whether it's getting a job, continuing your education with further study, travelling the world, spending time volunteering, or something else entirely; we are here to support you on your next steps. We don’t always know what your plans are; maybe you want a graduate job, to continue in further study, to travel, volunteer or something else entirely. This is why we try to provide a wide range of benefits and services that we hope will help you. If there’s something missing that you need, that you think would be helpful for you and others, let us know and we will always consider it as part of our offer if we haven’t already!
If we have up-to-date contact details you should receive our e-newsletter, relevant event invitations and other communications to let you know about the alumni community. If you are unsure on whether we have your current contact details, you can email alumni@liverpool.ac.uk to check, or update your details using our form here.
To ensure you receive communications from the Alumni Relations team, update your details using our online form here or email us on: alumni@liverpool.ac.uk.
If you'd like to be sent an alumni pin badge, please email alumni@liverpool.ac.uk with your request and include your preferred address (we can ship internationally), your full name and degree details. We will send you your pin badge as soon as possible.
Alumni can get copies of their certificate, transcript and access to their Higher Education Achievement Report here: https://www.liverpool.ac.uk/graduation/official-documentation/. If you have any questions or are experiencing difficulties in using the online portal, please contact the Student Administration team by emailing them at studentenq@liverpool.ac.uk.
You’re welcome to come back to campus anytime you like! Alumni can access our Victoria Gallery & Museum (please check visiting times), attend a concert at The Tung Auditorium, access our libraries with an alumni library membership or join Sport Liverpool for access to the gym. Please note that during weekends most departments will be closed.
Library cards expire on the last day of term. If you have a library card that has now expired and you are yet to graduate, we can convert your student card to a visitor card, which expire upon graduation; this would allow you to continue to access the Library, but for reference purposes only. You may find this is done automatically and your Library access is uninterrupted; if this is not the case please speak to Library staff.
As soon as you graduate you can apply for an alumni library membership.
We do! We have Instagram, a LinkedIn Alumni Group, WeChat: UoLalumni, Facebook, and X! We’d love it if you followed us so that we can keep you updated on what’s happening at the University, upcoming events and much more.
We try and record our events where possible, for past event recordings, please visit our playlists here. We add all of our upcoming events to our website so if you don’t want to receive invitations, you are still welcome to register for any of our events.
Alumni progressing to on campus full or part-time could be eligible for a loyalty discount. Please check our dedicated webpages here for more information.
We’ll be sad to see you go but you can opt out of communications from us at any time. Just complete out contact preferences form here and we’ll update these on our database. You can chose to receive communications from us again at any time, just email us on alumni@liverpool.ac.uk if you change your mind.
The Careers and Employability team are there to help you every step of the way until you reach your career goals. If you're looking for a part-time job, internship, Year-in-Industry placement, or graduate role, then check our dedicated careers platform Handshake. If you'd like to discuss your goals with someone you can book at 121 with our careers coaches.
If you're still deciding what to do or applying for jobs, please get in touch no matter where you’re going to be moving to. We're open all summer if you’re around, and if you're leaving the city you can still get careers advice by email. You can also continue to access our web based careers resources on Handshake.
You can continue to access and Handshake and support from the Careers and Employability Service as you look for your first graduate job.
Your student computing account will remain active until after your official end date (or graduation date, if this is later). You will receive an email two weeks before that date with details about when your account will be closed.
If you are an undergraduate returning as a postgraduate your account will be automatically extended once your course details have been updated to reflect your new programme of study: you will not receive the warning email. If you do, you should provide the CSD Service Deskwith proof of acceptance on your new programme so that we can ensure your account remains available to you.
If you are continuing to work with your department beyond graduation and need to extend your account, we will require a supporting letter or email from your University Head of Department.
Call the department
+44 (0)151 795 4639