Making Connections Count: The Lasting Benefits of Mentoring

Posted on: 29 October 2026 by Owen Austin and Alfred Yeung in Community

We hear from MBA Student Owen Austin and his mentor Alfred Yeung.

Owen:

What were you hoping to gain from the experience?

Going into my first-ever mentorship program, I initially expected a highly structured, step-by-step roadmap to my goals. Instead, I discovered it was about gaining cutting-edge insights; essentially taking the cream off the top of my mentor's lifelong experiences. Because Alfred and I share common interests in the architectural landscape, we can speak in our own terms. I was ultimately hoping to learn from someone who truly understands what I am experiencing and knows the path forward because they have already walked it themselves.

What has been the biggest benefit of mentoring for you?

The biggest benefit has been utilizing Alfred’s broad expertise as an incredible sounding board for my career direction and decision-making regarding my future business and career pathway. Beyond the direct advice, the organic networking has been invaluable. During our very first 'soft introduction,' I had the serendipitous opportunity to connect with his network and broaden my own horizons.

How has mentoring complemented your MBA learning?

Many think an MBA is just a standard path of learning business administration. I define it differently: it is about filtering your past experiences through theoretical frameworks to enlighten what you can do better in the future. Mentoring perfectly complements this because it applies that same mindset to a life-long journey. Just like tackling business case studies, mentoring requires you to view past stories through your own perspective and assumptions to make life easier. It teaches you that in business leadership, there are rarely definitively right or wrong answers - it is almost entirely about timing.

What would you say to the next cohort of MBA students considering joining the mentoring programme?

Your experience will not be the exact same as mine, as every match is unique. However, if you would like to foresee what is happening in your industry by looking through a seasoned professional's lens, I highly suggest joining this programme. Getting that outside perspective will undoubtedly sharpen your own lens for the future.

Alfred:

What has been the most rewarding aspect of mentoring?

The most rewarding aspect of mentoring has been the opportunity to inspire optimism and encourage a positive outlook on life. Supporting mentees as they build confidence, overcome challenges and recognise their potential has been incredibly fulfilling.

How has mentoring helped you develop as a leader?

Mentoring has helped me develop a greater sense of empathy and a deeper understanding of the challenges, mindset and ambitions of the next generation.

Have you learned anything unexpected from your mentee?

Absolutely. As well as gaining a deeper appreciation of the unique challenges facing this generation, I have been really impressed by the resilience, adaptability and determination that many young people demonstrate when navigating these obstacles.

What leadership skill do you believe professionals should focus on developing today?

I believe that versatility, agility and empathy are among the most important leadership qualities in today's rapidly changing world. Alongside these, strong communication and interpersonal skills are essential, enabling leaders to build meaningful relationships, understand diverse perspectives and effectively support those around them.

If you are interested in becoming a mentor on the MBA programme, please email ULMSalumni@liverpool.ac.uk.