Information technology graduate to startup senior executive: Sergey’s career story

Posted on: 5 June 2025 in Where are they now?

Headshot of person

Headshot of Sergey Sundukovskiy PhD

Sergey Sundukovskiy PhD is an MSc Information Technology graduate who was among some of the first students to undertake the University of Liverpool’s online programmes in the early 2000s. Now based in the USA, Sergey serves as the Chief Product Officer (CPO) and Chief Technology Officer (CTO) at a SaaS (Software as a Service) startup, where innovation and leadership go hand in hand. A proud and engaged alumnus, Sergey is passionate about giving back - sharing his journey, insights, and experiences to inspire fellow graduates and connect with the global alumni community.

In this Q&A, Sergey reflects on his time with the University, his career path, and why he finds it important to give back to his community.

You chose to study online at Liverpool in the early days of online programmes, what made you choose Liverpool? And do you remember the moment you decided?

I decided to study Information Technology online at the University of Liverpool in 2003 because it was one of the first universities to offer an online program in the field, and it had a strong reputation for delivering high-quality education. At that time, online education was still in its early stages, and the University of Liverpool stood out as a pioneer with its innovative approach.

The initial purpose for pursuing the degree was quite practical—without an advanced degree, it was impossible to hold a Director position at my job at the time. While there wasn’t a single defining moment in my decision, I recognized that the flexibility of an online program would allow me to balance my career while advancing my education. The University’s solid reputation, combined with the practicality of the program, made it a natural choice, and looking back, it was certainly the right one.

Can you walk us through a typical day at work. From when you log in to when you wrap up.

A typical day for me as the Chief Product Officer (CPO) and Chief Technology Officer (CTO) in a remote-first SaaS startup with a large European workforce starts with reviewing messages and prioritizing tasks. As the CPO, I focus on aligning the product roadmap with customer feedback and business goals, while collaborating with marketing and sales to ensure the product meets market needs. As the CTO, I check system health, oversee the technical execution of product features, and ensure the platform remains scalable and secure. Throughout the day, I have team standups, cross-functional meetings, and one-on-ones to address blockers and keep everyone aligned. Despite the remote setting, maintaining clear communication and using digital tools effectively is crucial for keeping things running smoothly.

Which part of your degree do you find yourself using the most now, is there anything that surprises you?

The part of my degree that I find myself using the most is definitely critical thinking. It helps me approach problems from different angles, evaluate solutions, and make well-informed decisions. What surprises me on a daily basis is the speed of change and innovation, especially in technology and business. If I hadn't invested early on in developing a lifestyle of lifelong learning, I would have found myself facing obsolescence long time ago. Staying curious and adaptable has really been key to staying relevant in an ever-evolving landscape.

What kind of things do you do in your spare time after work? Do you have any current hobbies? Anything local you’re involved with?

In my spare time, I’m fortunate to be involved in several rewarding activities that keep me both intellectually engaged and connected to the community. As an Adjunct Computer Science Professor at Chapman University in Orange County, I get to work closely with students, helping them navigate complex topics in computer science while also mentoring them through their academic and career journeys. This teaching role is incredibly fulfilling as I can share my passion for technology and problem-solving with the next generation.
I’m also deeply involved in early-stage startup mentoring, where I provide guidance to founders who are in the process of developing and refining their business ideas. It’s exciting to see the creativity and innovation coming from these startups, and it’s fulfilling to be a part of their growth, helping them avoid common pitfalls and encouraging them to think strategically as they scale.

Beyond teaching and mentoring, I’m actively engaged in academic research focused on work-related stress and burnout. This area is something I’m personally passionate about, as I’ve seen firsthand how these issues can impact individuals and organizations. My research allows me to explore the causes, effects, and potential solutions to stress and burnout in the workplace, and I aim to contribute insights that can improve work environments for employees and employers alike.

While these activities keep me busy, they all tie into my broader interests of teaching, supporting innovation, and advancing knowledge in areas that matter both academically and practically. I enjoy the balance between these roles as they allow me to stay connected to both the academic world and the fast-paced startup ecosystem.

Is there anything else you’d like to share?

One thing I’d like to share is that I went back to school at the University of Liverpool less than two years after completing my bachelor’s degree, and I’m really glad I made that decision. It was a valuable investment in my future, and I’ve found that continuing my education has opened up so many opportunities. My advice would be—don’t wait. To quote Isaac Asimov, “Education isn’t something you can finish.” Lifelong learning is crucial, and the more you invest in yourself, the more it pays off down the road.  

How can your alumni community connect with you?

The best way to connect with me is through LinkedIn. I post my thoughts regularly on topics ranging from technology and innovation to education and personal growth, and I always enjoy connecting with like-minded individuals. Whether you're looking to share ideas, collaborate, or simply network, LinkedIn is usually the best way to get a hold of me. Feel free to reach out—I’m always open to new conversations and opportunities!

A huge thank you to Sergey for sharing his career journey with us. Feeling inspired to share your own story or get involved? There are plenty of ways to stay connected:

Keywords: Where are they now?.